This is a revival of a post from a few years ago. I’ve had a couple of emails recently from property managers across the U.S. who are dealing with this issue right now, and they’re looking for answers. So, what does the property manager need to know (and do) when a tenant of ours dies in one of our rental units?
Yes, I know. This is a rather depressing topic. Not something we ordinarily want to discuss. Yet, if you’re in this business long enough, eventually, someone’s going to die in one of your rental units. It happens. In my 30+ years as a property manager, I’ve had three deaths. The first was a drug overdose; the second a “peaceful” death, and the third was suicide.
No matter the circumstances, there isn’t anything much more disturbing than to find a dead body in an apartment or rental house you manage. The event can haunt you for months. At the moment you discover the death, it’s easy to make critical mistakes – confusion takes hold, and we don’t always think clearly about what we should be doing.