Tenant Newsletters are a great way to keep your renters informed, and remind them of the routine maintenance tasks for which they’re responsible.
Yet, year after year, many of us either crank out well-worn repeats of earlier newsletters, or worse, ‘stock’ newsletters written by an outside organization. And, some of us simply postpone the task until it’s a moot point. In talking with property managers all over the country, I hear more and more frequently their frustration over tenants not reading the newsletter, when it finally does reach their in-box.
How can we better communicate these important messages?
The subject of today’s post was inspired by a recent class on accommodating the needs of residents with disabilities. As professional property managers, we know the Federal Fair Housing Act (FFHA) requires us to make reasonable accommodations for renters with physical or mental disabilities. Often times, these requests revolve around assistance animals (note: the term “assistance animal” is synonymous with “companion animal,” “service animal,” “therapy animal,” etc.) It is widely known within the property management industry that accommodating such requests is generally considered “reasonable,” under FFHA.
What happens when the animal is a “dangerous breed” of dog?