Safety First!

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  In our business as property managers, we recognize the importance of providing our tenants with a safe property in which to live or do business. If it’s within our control and area of responsibility, we eliminate obvious safety hazards, as an important aspect of our overall risk-management strategy.   Yet, how often do we […]

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“Can you get a bid on that?” (How to handle owner requests for bids on small jobs)

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As a Nevada Property Manager, you know how challenging it can be to find and retain qualified vendors to do the myriad small jobs for the rental homes you manage. Now that we’re working against “The Tesla Effect,” it’s becomming even more difficult to find vendors who are willing to take on those small jobs at fair […]

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Converting Rentals to 55+ Status (HOPA)

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The Reader’s Digest version of this post, for those who prefer that kind of thing, is “No.” Just no. Only in very rare cases, can you convert an existing rental property from a traditional residential rental (welcoming families with children), to a 55+ property, under the exemptions contained in the Housing for Older Persons Act of […]

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Marketing Property Management Services

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If you’ve been in this business for a while, you’ve probably noticed how competitive property management has become! It seems that everyone is a Property Manager! It’s a much bigger challenge than it used to be, to attract and keep a good client base. A solid marketing campaign, consistently applied, will set you apart from […]

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Assistance Animal Fair Housing Case in Reno Nevada

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Hot off the presses! The U.S. Department of Justice just announced a settlement with a Reno, NV apartment complex regarding the management’s treatment of residents with assistance animals. From the DOJ’s press release: “The department’s complaint had alleged that the owners, employees and management company of Rosewood Park Apartments violated the Fair Housing Act by […]

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Tenant Death – The Property Manager’s Guide

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This is a revival of a post from a few years ago. I’ve had a couple of emails recently from property managers across the U.S. who are dealing with this issue right now, and they’re looking for answers. So, what does the property manager need to know (and do) when a tenant of ours dies […]

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Collecting Bad Debts Fairly

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  Property managers often ask me how I handle pursuing tenants who move out owing sums in excess of their deposit.  Owners so frequently expect the property manager to act as a collection agency, and many of our contracts do not address the manager’s responsibility for those activities.  Furthermore, federal law strictly regulates the property […]

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Property Management Burnout

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As I prepare to head to Las Vegas next week to facilitate a session on abandoned property, my thoughts focus on my fellow property managers. Yes, handling tenants’ abandoned property is a challenge and a trigger for stress. But, it’s simply one of many situations a property manager may encounter on any given day. So […]

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Clearing the Confusion: Trust Accounts in Nevada

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Within the last week, I have had no fewer than 4 Nevada Property Managers ask me the same question.   “How do we maintain a contingency fund for our owners, if the Trust Account has to be zeroed out every month?”   It seems there may be some misinformation floating around out there. Let’s clear […]

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Nonviolent Property Management

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Property Management can be a very challenging profession, in terms of communication. Most often, when the telephone rings, it is a problem. The tenant is unhappy because something needs to be repaired. The owner is unhappy because he’s not making as much money on the property as he thinks he should. The vendor is unhappy […]

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