My dad was a roofer.

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I still remember those days, sitting on a very high stool, in his workshop/office. Busying myself with lord-knows-what, while he worked. Little pieces and parts…all of them, scattered on the desk. Lots of pencils. Drawings. Unopened mail. Invoices never sent. Collections never pursued. No systems or procedures in place. Just the art. Just the art […]

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Safety First!

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  In our business as property managers, we recognize the importance of providing our tenants with a safe property in which to live or do business. If it’s within our control and area of responsibility, we eliminate obvious safety hazards, as an important aspect of our overall risk-management strategy.   Yet, how often do we […]

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Do you use criminal records in your tenant selection process?

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If so, you’ll want to read this.   “All levels of government should adopt requirements making it clear [that housing] cannot be denied to those with a criminal justice history, unless there is a legitimate public safety reason for doing so.” -Deborah De Santis, President and CEO of CSH (Corporation for Supportive Housing)   In […]

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Disparate Impact – Stop with the Panic Bells, Already!

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As you likely are aware, the Supreme Court of the United States (SCOTUS) handed down its ruling this week, affirming the validity of Disparate Impact Theory in Fair Housing cases. Immediately, some of my colleagues in the property management industry began ringing the panic bells. “This will change everything!” No, it won’t. This is Nothing New! […]

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Service Animals, Companion Animals, Assistance Animals…Oh My!

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An open letter to the Property Management community… As a property manager myself, I certainly understand and sympathize with your concerns around the topic of service animals. There still seems to be a great deal of confusion in the industry over which laws apply, in this area. In a blog post a few years back, […]

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Summer Newsletter for Tenants

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Tenant Newsletters are a great way to keep your renters informed, and remind them of the routine maintenance tasks for which they’re responsible. Yet, year after year, many of us either crank out well-worn repeats of earlier newsletters, or worse, ‘stock’ newsletters written by an outside organization. And, some of us simply postpone the task […]

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Additional Insured vs. Additional Interest

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This is a subject near and dear to my heart, as I’ve been chasing insurance companies for the better part of the last two weeks, struggling to get proper evidence of coverage for my owner/clients’ properties. What continues to surprise me, is the fact that the insurance companies often play as though they don’t understand what we want.  […]

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Converting Rentals to 55+ Status (HOPA)

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The Reader’s Digest version of this post, for those who prefer that kind of thing, is “No.” Just no. Only in very rare cases, can you convert an existing rental property from a traditional residential rental (welcoming families with children), to a 55+ property, under the exemptions contained in the Housing for Older Persons Act of […]

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