We all make them, don’t we? We all promise ourselves to do better, do more, and achieve the goals we missed in years past. And, if we’re like so many others, we lose sight of those goals in the madness of living, day to day.
This year, I would suggest to you, as a property manager, resolve to embrace just 3 principles that will greatly improve your day-to-day existence in the property management world. When the work life is under control, the rest of life generally seems to follow…
Ah, yes. It’s that time of year again. It’s the season we property managers have grown to love; after all, it challenges the best of who we are!
It’s the time of year when furnaces go out in the middle of the night, water heaters flood basements, ice dams build up on walkways, and tenants sometimes forget the rent payment is due on the first day of the month.
“I just purchased my first rental property, and am looking for a rental agreement that will fit many different types of residential property. I’ve seen several different varieties of a “standard agreement”, and they’re all different. My plan is to take the best clauses out of all of them, and discard the rest. Are there any clauses I am required to include?”
There exists a symbiotic relationship between Property Managers and our owner-clients. Take, for example, the crocodile and the plover. The croc could easily eat the plover but chooses instead to allow the bird to sit in his mouth and remove the tiny bits he’s not really interested in. This keeps his breath sweet and the plover gets a nice meal. The Property Manager in this example is, of course, the bird.
Every now and then, I’ll hear from a property manager expressing frustration over a request they received for permission to keep a “companion animal.” The request comes either before or during occupancy by a tenant (or owner, if in a condominium or similar housing) claiming to have a metal or physical disability. I’ve been told, “Anyone who wants a pet can have one just by getting a doctor’s letter.”
The frustration expressed by these property managers is clear. The assumption is that some residents “take advantage” of laws allowing companion animals as a fair housing accommodation when they don’t appear to have a medical need for the animal. The managers feel they’re being “worked,” by residents who want to circumvent landlord policies limiting pets.
Although, to some, the need for such an accommodation may seem unrealistic or exaggerated, medical science is continually proving that pets DO provide quantifiable health benefits. The Delta Society has a number of articles on its website pointing to medical research that substantiates these facts: Continue reading “The Healing Benefit of Pets”→
This is not a smiley-happy post. In fact, the topic is downright depressing. Yet, if you’re in this business long enough, eventually, someone’s going to die in one of your rental units. It happens. In my 25+ years, I’ve had three deaths. The first was a drug overdose; the second a “peaceful” death, and the third was suicide.
No matter the circumstances, there isn’t anything much more disturbing than to find a dead body in an apartment or house you manage. The event can haunt you for months. At the moment you discover the death, it’s easy to make critical mistakes – confusion takes hold, and we don’t always think clearly about what we should be doing.