Disparate Impact – Stop with the Panic Bells, Already!

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As you likely are aware, the Supreme Court of the United States (SCOTUS) handed down its ruling this week, affirming the validity of Disparate Impact Theory in Fair Housing cases. Immediately, some of my colleagues in the property management industry began ringing the panic bells. “This will change everything!” No, it won’t. This is Nothing New! […]

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Service Animals, Companion Animals, Assistance Animals…Oh My!

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An open letter to the Property Management community… As a property manager myself, I certainly understand and sympathize with your concerns around the topic of service animals. There still seems to be a great deal of confusion in the industry over which laws apply, in this area. In a blog post a few years back, […]

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Summer Newsletter for Tenants

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Tenant Newsletters are a great way to keep your renters informed, and remind them of the routine maintenance tasks for which they’re responsible. Yet, year after year, many of us either crank out well-worn repeats of earlier newsletters, or worse, ‘stock’ newsletters written by an outside organization. And, some of us simply postpone the task […]

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Additional Insured vs. Additional Interest

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This is a subject near and dear to my heart, as I’ve been chasing insurance companies for the better part of the last two weeks, struggling to get proper evidence of coverage for my owner/clients’ properties. What continues to surprise me, is the fact that the insurance companies often play as though they don’t understand what we want.  […]

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Converting Rentals to 55+ Status (HOPA)

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The Reader’s Digest version of this post, for those who prefer that kind of thing, is “No.” Just no. Only in very rare cases, can you convert an existing rental property from a traditional residential rental (welcoming families with children), to a 55+ property, under the exemptions contained in the Housing for Older Persons Act of […]

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Updated Class Schedule for Reno NV

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In response to numerous requests for a CE class in Property Management, I’m pleased to announce we’ve just scheduled “Risk Reduction Strategies for Property Managers” to be held in Reno on November 13th. Ticor Academy, a division of Ticor Title is sponsoring the course. (Thanks Ticor Team!) Please contact Ticor Academy for more information and […]

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Marketing Property Management Services

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If you’ve been in this business for a while, you’ve probably noticed how competitive property management has become! It seems that everyone is a Property Manager! It’s a much bigger challenge than it used to be, to attract and keep a good client base. A solid marketing campaign, consistently applied, will set you apart from […]

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Residential Property Maintenance – Systems and Procedures

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As property managers, one of our most important responsibilities is to oversee the maintenance and repair of the homes we manage. In fact, most states’ laws address this, in one form or another. For example, Nevada law, in its Property Management licensing section, states: NRS 645.019  “Property management” defined.  “Property management” means the physical, administrative or financial maintenance and […]

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Client Retention – Property Management Style

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With so many of our owner/clients falling into the role of Landlord by chance, rather than by choice in the last few years, it’s no wonder we’re facing challenges gaining their loyalty. Often times, the rental property owner doesn’t have the slightest clue how to manage such an investment. In many cases, the property wasn’t […]

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When Saving Time Can Cost You Time (and Money!)

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As successful property managers, we quickly learn the importance of streamlining our policies and procedures, by establishing methods to save both time and effort. The profit margin in this business is tight, and if we fail to employ standardization and time-saving strategies, we’ll never succeed. I’ve noticed the average burnout time for most new property […]

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