Emotional Support Animals – Brand New Class!

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Greetings on this sunny summer day! Just a quick note to let you know I have a brand new course that was just approved by the Nevada Real Estate Commission for 3 hours CE credit in Property Management. The title is “ESAs in SFRs (and Apartments).”  The course is an exploration of the Property Manager’s […]

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Do you use criminal records in your tenant selection process?

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If so, you’ll want to read this.   “All levels of government should adopt requirements making it clear [that housing] cannot be denied to those with a criminal justice history, unless there is a legitimate public safety reason for doing so.” -Deborah De Santis, President and CEO of CSH (Corporation for Supportive Housing)   In […]

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Disparate Impact – Stop with the Panic Bells, Already!

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As you likely are aware, the Supreme Court of the United States (SCOTUS) handed down its ruling this week, affirming the validity of Disparate Impact Theory in Fair Housing cases. Immediately, some of my colleagues in the property management industry began ringing the panic bells. “This will change everything!” No, it won’t. This is Nothing New! […]

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Service Animals, Companion Animals, Assistance Animals…Oh My!

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An open letter to the Property Management community… As a property manager myself, I certainly understand and sympathize with your concerns around the topic of service animals. There still seems to be a great deal of confusion in the industry over which laws apply, in this area. In a blog post a few years back, […]

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Converting Rentals to 55+ Status (HOPA)

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The Reader’s Digest version of this post, for those who prefer that kind of thing, is “No.” Just no. Only in very rare cases, can you convert an existing rental property from a traditional residential rental (welcoming families with children), to a 55+ property, under the exemptions contained in the Housing for Older Persons Act of […]

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When Saving Time Can Cost You Time (and Money!)

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As successful property managers, we quickly learn the importance of streamlining our policies and procedures, by establishing methods to save both time and effort. The profit margin in this business is tight, and if we fail to employ standardization and time-saving strategies, we’ll never succeed. I’ve noticed the average burnout time for most new property […]

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New Fair Housing Class – Available Nationally

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The finishing touches have been applied, and it’s ready to go! A brand new class entitled “What’s New in Fair Housing: Cases, Settlements & Trends for Property Managers” is the result of many months of research, analysis, and compilation of information about the steadily-evolving trends and cases around the Federal Fair Housing Act, today. As […]

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Assistance Animal Fair Housing Case in Reno Nevada

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Hot off the presses! The U.S. Department of Justice just announced a settlement with a Reno, NV apartment complex regarding the management’s treatment of residents with assistance animals. From the DOJ’s press release: “The department’s complaint had alleged that the owners, employees and management company of Rosewood Park Apartments violated the Fair Housing Act by […]

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Disparate Impact: You don’t have to intend to discriminate to violate fair housing law!

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  Just today, The U.S. Department of Housing and Urban Development (HUD) issued its “final rule”   on disparate impact under the federal Fair Housing Act. This final rule responds to a heated battle between housing providers (broadly defined to include all parties involved in selling, renting, insuring, lending, and zoning of residential property in […]

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Stop me if you’ve heard this one…

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In the area of screening tenants for residential rental properties, property managers often like to think of themselves as great judges of character. After all, as a property manager, you deal with prospective tenants from all walks of life, don’t you? A few years in the business is likely to give us the feeling that […]

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