The Four Agreements of Property Management

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“Just Because _____, Doesn’t Mean _____.” If you’ve sat in on any of my sessions any time in the last several years, you’ve probably heard me make that statement. It usually goes something like this,   “Just because the owner didn’t return your call, doesn’t mean he is avoiding you. Call him again.”   Never […]

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Property Management Burnout

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As I prepare to head to Las Vegas next week to facilitate a session on abandoned property, my thoughts focus on my fellow property managers. Yes, handling tenants’ abandoned property is a challenge and a trigger for stress. But, it’s simply one of many situations a property manager may encounter on any given day. So […]

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A day in the life of a Property Manager

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This one came in from a Facebook friend, and fellow property manager. It’s a situation that occurs more frequently than you might imagine, so I’ll share it with you for your feedback.   “I had to do a lock-out eviction on a tenant who owes about $2,000 in back rent. She is the only tenant […]

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Nonviolent Property Management

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Property Management can be a very challenging profession, in terms of communication. Most often, when the telephone rings, it is a problem. The tenant is unhappy because something needs to be repaired. The owner is unhappy because he’s not making as much money on the property as he thinks he should. The vendor is unhappy […]

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Rottweilers, Shepherds, and Pitbulls, Oh My!

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The subject of today’s post was inspired by a recent class on accommodating the needs of residents with disabilities. As professional property managers, we know the Federal Fair Housing Act (FFHA) requires us to make reasonable accommodations for renters with physical or mental disabilities. Often times, these requests revolve around assistance animals (note: the term […]

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Property Management on Purpose

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Much has been said about the “Accidental Landlord,” lately. It seems that a challenging sales market brings out the landlord in all of us. When the demand for housing shifts from owning to renting, the decision to become an investor-owner, rather than a seller, is one many of your clients have either already made, or […]

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Are you using video tours for your vacancies?

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What an awesome discovery this has been for me! I recently started using video tours to promote my vacant rental properties in Sparks, Spanish Springs and Reno. Not only did it seem like a far better way to showcase the property than the standard still photographs, but the video allows prospective renters to get a […]

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Resolutions for the New Year

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We all make them, don’t we? We all promise ourselves to do better, do more, and achieve the goals we missed in years past. And, if we’re like so many others, we lose sight of those goals in the madness of living, day to day.   This year, I would suggest to you, as a […]

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Stop me if you’ve heard this one…

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In the area of screening tenants for residential rental properties, property managers often like to think of themselves as great judges of character. After all, as a property manager, you deal with prospective tenants from all walks of life, don’t you? A few years in the business is likely to give us the feeling that […]

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Are you brave enough to specialize?

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I see it all too often…real estate licensees claiming to do it all. Really, people?  Do you really mean to tell me that you’re a top listing agent, a savvy buyer’s representative, you list and sell residential property, multifamily, office, retail, and industrial properties, you provide property management services for all of these property types […]

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