Nonviolent Property Management

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Property Management can be a very challenging profession, in terms of communication. Most often, when the telephone rings, it is a problem. The tenant is unhappy because something needs to be repaired. The owner is unhappy because he’s not making as much money on the property as he thinks he should. The vendor is unhappy because he didn’t get paid the day he submitted his invoice. Property Managers must balance the needs and wants of all parties in landlord/tenant relationship, whether residential or commercial, while at the same time, setting appropriate boundaries, mediating disputes, and communicating difficult messages.

 

Because most property managers have little to no training in communication techniques, many of them burn out within the first year or two in business. The negativity is just too much for them to take. It is out of this awareness, “Nonviolent Property Management: Communication Skills for Property Managers” was developed.

Continue reading “Nonviolent Property Management”

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I’ll Be Presenting at the Century 21 International Convention

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That’s right! Century-21 Real Estate’s International Convention is set for March 3-6, 2012 in the beautiful city of New Orleans, Louisiana, and I’ve been selected as one of this year’s presenters. I’m so excited to have this opportunity to talk about property management with some of the world’s most well-respected real estate professionals!

 

My topics for the convention are Tenant Screening and Property Management Profitability — two areas which are crucial to the success of any property management endeavor. In addition, I’ll be participating in a panel discussion around market trends in the real estate industry. Those of you who read this blog are well aware that the trend toward property management is very strong right now.

 

In advance of the convention, I was asked to submit a short promo video, introducing myself and my topics to the conference attendees. Here’s the video: Continue reading “I’ll Be Presenting at the Century 21 International Convention”

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It’s Official! I’ve Gone National!

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Who would have thought this might happen? After some 20+ years of facilitating property management classes and workshops throughout Nevada, and consulting with some of the finest property managers in the industry, I’ve been picked up by one of the most well-respected national booking agents in the country, BettsWorks, Inc. Yep, I’m taking this show on the road!  Continue reading “It’s Official! I’ve Gone National!”

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